Contact Us

We're a small team that genuinely reads every message. Whether you have a question, a bug report, a feature idea, or just want to say hello — we'd love to hear from you.

General Support

For product questions, technical issues, or account help:

Email: support@enlightpixel.com

What to include in your message:

• The product name and version you're using
• Your operating system
• A clear description of the issue or question
• Screenshots or error messages, if applicable
• Your order number (for purchase-related inquiries)

The more detail you provide, the faster we can help.

Feature Requests

Have an idea for a feature? We track every suggestion and use them to prioritize our roadmap. Send your ideas to:

Email: support@enlightpixel.com

Subject line: Feature Request — [Product Name]

We can't promise every feature will be built, but we do promise every suggestion will be read and considered.

Bug Reports

Found a bug? Please report it so we can fix it. Include:

1. Steps to reproduce the issue
2. What you expected to happen
3. What actually happened
4. Your system information (OS, product version)

Email: support@enlightpixel.com

Subject line: Bug Report — [Product Name]

Business Inquiries

For partnership opportunities, press inquiries, or business-related questions:

Email: business@enlightpixel.com

Subject line: Business Inquiry

Security Disclosures

If you discover a security vulnerability in any EnlightPixel product or service, please report it responsibly:

Email: security@enlightpixel.com

Subject line: Security Disclosure

Please do not publicly disclose security issues before we've had an opportunity to address them. We take security reports seriously and will respond promptly.